Last updated: October 15, 2021

Shipping And Delivery

Our goal is to keep the ordering process as simple as possible. Shipping and delivery times vary from 6-9 work days if your electric bike is in stock.

This is dependent upon demand, factory production, holiday seasons, weather conditions, and other various circumstances.

 SHIPPING COST

We offer free shipping on all of our bikes everywhere within the lower 48 states.（Excludes: Alaska/Hawaii, US Protectorates, APO/FPO, PO Box）

 SHIPPING METHOD

Shipping is offered through UPS/FEDEX/USPS, which is free everywhere within the lower 48 states. Usually we ship spare parts by USPS and ship e-bikes and batteries by UPS or Fedex. Please provide us your correct and accurate shipping address. If you write incorrect and insufficient shipping address, you might bear the second shipping cost. Once your bike gets shipped out, you will be emailed a tracking number so you can see when the scheduled delivery time will be!

 PICK UP FROM THE WAREHOUSE IN CA

If you request to pick up your order directly from the warehouse, please contact us to set up a pick-up date and time via email [email protected]

 HOW THE BIKE IS SHIPPED

Senada Electric Bikes are shipped 95% assembled. When you receive your bike, you just need to attach the front wheel, set up the handlebars and screw in the pedals, then you are ready to go!